FAQs
- Are the services on this site completely free?
- Why should I use TakeLegalAdvice.com?
- How secure and confidential are my details on the site?
- Using the Matching Service, when can I expect to receive a response?
- How often can I use the TakeLegalAdvice.com Matching Service or any other services on the site?
- I need to give feedback to TakeLegalAdvice.com - how do I do this?
- How does the Matching Service work?
- Q: Are the services on this site completely free?
- A:
Yes. There are no hidden costs, fees, or other charges. When comparing legal services on TakeLegalAdvice.com, there is no obligation to hire any of the lawyers shown, and you don't need to disclose your contact details.
- Q: Why should I use TakeLegalAdvice.com?
- A:
15 reasons to use TakeLegalAdvice.com:
- Unique personalised service
TakeLegalAdvice.com is the only online service to provide a tailored matching service – matching your case, location and profile exactly to firms with a similar profile. In addition you receive personalised responses from the firms on how they would approach your case and estimated costs, along with lawyer profiles and experience, as well as user ratings for the firm.
- Make informed choices
TakeLegalAdvice.com gives you the power to make truly informed decisions when searching for suitable law firms. On a confidential and secure basis, you are able to thoroughly review the law firm profiles and responses to your case, and the site provides legal guidance articles to help you understand the questions that will need to be asked when working with your chosen law firm.
- Your privacy is protected
Your personal information is never disclosed to anyone until you decide. Until that point lawyers are only able to view your case details, profile (income and assets for the Personal section, turnover and number of employees for the Business section) and location requirements.
- Our lawyers are pre-screened
Law firms shown are Accredited Members of TakeLegalAdvice.com Best Practice. If law firms are unable to meet our membership standards, they cannot be part of TakeLegalAdvice.com.
- Talk only to lawyers interested in handling your case
The Matching Service process means you only correspond with the law firms who have reviewed your case and expressed interest in taking matters further.
- User Ratings
TakeLegalAdvice.com operates a comprehensive user rating system allowing you to see and learn from the experiences of others. Firms are scored on Value for Money, Service, End Result and Overall Impression.
- Coverage
TakeLegalAdvice.com has law firm members covering the entire country across all legal areas and issues.
- Not a referral service
The Matching Service is a fully automated online system, matching your case details, profile, legal area and location to relevant law firms. The process of Matching is therefore fully independent and based solely on the criteria submitted and not on any fees received from law firms.
- Completely free to use
The service is completely free to users of the site.
- No obligation
There is no obligation whatsoever to hire or contact any of the law firms shortlisted.
- SSL Secure
The site operates on a Verisign approved SSL server giving you the confidence that all the information you supply is secure and protected.
- Fast and convenient
The Matching Service instantly matches to suitable firms, and all from the convenience of your computer.
- Free Forum service
You can post a question to our panel of legal experts or ask other users.
- Useful Information and Guidance section
A constantly updated legal guidance section allows you to carefully research relevent legal area.
- International coverage
For Businesses, you are able to search across over 50 countries worldwide.
- Unique personalised service
- Q: How secure and confidential are my details on the site?
- A:
Totally - the site uses a Verisign approved SSL (Secure Socket Layer) server to protect your information. Your contact details are not shown to any law firms until you decide - when you have clicked on a box saying to release your details to the law firm, and this is only after you have viewed law firm replies in your password protection online account.
All of your information is completely confidential from other users. We will not distribute your personal information to any other organization (apart from the law firms involved in the matching service), nor will we use it for any other purpose other than to help you find the right lawyer. Likewise, lawyers will not know your identity or contact information until you decide to reveal them.
To review our complete Terms and Conditions (which includes our Privacy Policy), please click here
- Q: Using the Matching Service, when can I expect to receive a response?
- A:
Within 24 hours during weekdays. This allows sufficient time for law firms to review and respond to your case. If you make your submission on Friday, you will hear back on Monday.
- Q: How often can I use the TakeLegalAdvice.com Matching Service or any other services on the site?
- A:
As often as you like. TakeLegalAdvice.com has been designed to allow you to make a number of searches for your different legal needs. The Law Firm responses page is structured by case with this in mind.
- Q: I need to give feedback to TakeLegalAdvice.com - how do I do this?
- A:
We value your feedback. Simply click on the Site Feedback link at the top of the page and complete the form. We read these forms on a regular basis.
- Q: How does the Matching Service work?
- A:
Simple - you complete 4 brief pages of information about your case, your location, income and assets, and your contact details (which are kept confidential to the law firms until after the matching service has been complete, and is only then released when you have requested them to contact you).
Our matching software sends your case details (anonymously) to suitable law firms. The law firms respond with how they would handle your case and an estimated cost.
An email will be sent for you when responses are received. Click on the link provided on the email to log in to the site (clicking on the “Log in” link at the top of the page, and entering your username and password (you username being your email address, and your password the one you chose when completing the registration page for matching).
Click on the “Law Firm Responses” link at the top of the page to view details.
The law firm responses will provide an outline from each law firm of how they would handle your case, and an estimation on cost. If the firm has been rated by other users you will be able to click through to view their comments.
By clicking on the "View Contact Details” you will also be able to view a profile of the law firm; including articles on the law firm, news coverage of the firm and more information on the firm’s services.
You can then decide which law firms you would like to release your contact details to, to allow the law firms to contact you directly, and start the process of working together.
